Last Updated: July 1st 2021, This Privacy Policy describes how Paymetryx Ltd, is committed to ensuring the privacy and security of your personal data and how Paymetryx acts as a data controller. In this Privacy Policy, when we refer to “personal data”, we mean information which could directly identify you (for example, your name or national insurance number) and information which could indirectly identify you, meaning that it could identify you when combined with other information which we hold about you (for example, your gender or date of birth). “Process” or “processing” means just about any conceivable use of personal data, including recording, storing, viewing or disclosing personal data.
This Privacy Policy applies to both individuals and companies who are customers of Paymetryx and any other individual or company that has any interaction with Paymetryx (including, for example, suppliers, partners and employees, potential customer and former customers).
Paymetryx processes personal data as part of its legitimate business interests.
Information provided by you; we collect your personal data to give you the best possible experience as a user of our products and services. In general, we collect information from you when you open up an account, visit our website (refer to the section below relating to cookies) or contact us with an enquiry. This covers all channels of communication with us, including over the telephone, email, website, social media and in person. A full review of the data we collect has taken place. All information held on an employee, customer, supplier or any other stakeholder has a legitimate reason for its use and is obtained to fulfil our contractual commitment to you and any other legal obligations.
Paymetryx is based in the European Economic Area. However, we may have to share personal data with third parties located outside of the EEA or process your data ourselves outside of the EEA in countries. Your personal data may be processed by staff operating outside the EEA working for us, other members of our group or third party data processors for the purposes set out in this Privacy Policy. When we do send personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data in accordance with European data protection requirements, such as the General Data Protection Regulation (GDPR).
Paymetryx has implemented appropriate technical and organisational measures to protect the confidentiality of the personal data that you entrust us with. We update and test our physical, logical and procedural security controls on an ongoing basis. These include limiting access to your personal data to those who need it and training our employees about the importance of maintaining the privacy and security of your personal data.
Cookies are small files that a site or service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
We’ll only store your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or for as long as we reasonably consider necessary to establish, exercise or defend our legal rights. Your data will be retained in line with statutory and regulatory requirements. The criteria used to determine these retention periods includes:
This Privacy Policy does not form part of any customer, employee, supplier or any other contract with us and we may amend it from time to time. Any changes we make to our Privacy Policy in the future will be posted on our website (www.paymetryx.com) and, where appropriate, notified to you by email.
By using the Paymetryx website, you consent to our privacy policy.
If you have any questions about your personal data which are not answered by this Policy, please contact our Data Protection Officer at the following address: The Data Protection Officer, Paymetryx Ltd, 5 Indescon Square, Lightermans Road, Canary Wharf, E14 9DQ Or by email: info@paymetryx.com
Paymetryx will investigate and attempt to resolve complaints and disputes regarding the use of personal data by referencing the privacy policies stated in this policy.
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