Terms & Conditions

Welcome to Paymetryx. By using our services, you agree to comply with and be bound by the following terms and conditions:

1. Application of Terms
   These Terms and Conditions govern the use of our services. They apply unless a different agreement has been made in writing. The agreement is effective upon signing or approval of the service form by Paymetryx.

2. Definitions

   • Agreement: The complete understanding between Paymetryx and the client, including these Terms and Conditions, price lists, and order confirmations.
   • Client: The entity or individual using Paymetryx services.
   • Service: The payment processing solutions provided by Paymetryx.
   • Supplier: Paymetryx or its affiliates responsible for delivering the Service.

3. General Obligations

   • Clients must ensure their systems are compatible with Paymetryx services.
   • Testing of services must be done as per our guidelines before full deployment.
   • Clients must inform us of any changes that might affect the service.

4. Supplier Responsibilities

   • Paymetryx will provide services in accordance with security standards and availability commitments.
   • We are not responsible for third-party service issues or system malfunctions outside our control.

5. Intellectual Property

   • All intellectual property rights related to our services remain with Paymetryx.

6. Term and Termination

   • The agreement is valid for twelve months and auto-renews unless terminated with three months’ notice.
   • We can terminate the agreement for breaches or security risks.

7. Suspension of Service

   • Services may be suspended for unpaid invoices or other issues as outlined in our Terms.

8. Prices and Payments

   • Fees are due as per our price list and must be paid within fourteen days of invoicing.

9. Limitation of Liability

   • Paymetryx is not liable for indirect damages or losses. Liability for direct damages is limited to the fees paid in the last twelve months.

10. Force Majeure

    • We are not liable for disruptions caused by events beyond our control.

11. Amendments

    • We may update these terms with thirty days’ notice.

12. Notices

    • Notices may be sent via email to the address provided by the client.

13. Data Protection

    • Personal data will be processed as described in our Privacy Policy.

14. Confidentiality

    • Both parties agree to keep confidential information secure.

15. Other Terms

    • We may record calls and use client information for internal purposes.

16. Applicable Law

    • The agreement is governed by the laws of our registered office’s location.

17. Validity

    • These Terms replace any previous agreements or terms.